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Avoid the “What Happened?” Moment

The danger is not simply disruption; it is waking up after the change and realizing the organization failed to notice it.

failing-at-the-futureleadership-antipattern
Publish Date2015-11-12
Updated Date2026-09-18
Maturityproven

The danger is not simply disruption; it is waking up after the change and realizing the organization failed to notice it.

Ask yourself this question: do you work in an organization that just simply doesn’t get it? Who is oblivious, blind, completely unaware of just how much business model change is occurring out there? Here’s the thing — there are three types of people in the world: those who make things happen those who watch things happen and those who say, “what happened?” I’ve often pointed this out on stage, and have emphasized the point, by suggesting that the folks who find themselves last on the list sit back and say, “whoah, dude, what happened? Where’d that come from?” In other words, they’ve been completely blind to the trend which would cause massive upheaval within their industry, or refuse to accept the significant business model disruptions which are already occurring. Guess what — it’s happening right now as a lot of financial institutions don’t realize just how quickly mobile technology is going to change everything in the consumer financial services industry! Or in countless other…

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