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World class innovators focus on customer-oriented innovation

"World class innovators focus on customer-oriented innovation" - Futurist Jim Carroll

mastering-innovationworld-class-innovators
Publish Date2024-03-14
Updated Date2026-09-18
Maturityproven

Principle #4 in Jim Carroll’s Mastering Innovation sequence.

“World class innovators focus on customer-oriented innovation” - Futurist Jim Carroll Futurist Jim Carroll is running his Daily Inspiration series for the weeks of March 11/18 on the theme of “What is it that World Class Innovators Do That Others Don’t Do?” The leadership ideas are based on an original keynote he gave early in 2009 after a client asked him to identify these issues. He developed this carefully curated list based on 15 years of observations of how his global clients responded to fast-paced change. The concept worked its way into a 2010 video project that he undertook for Deloitte - and these posts will share relevant content from that video project when applicable. When I started compiling my list of ‘world-class innovation,’ I knew that I had to include the fact that I was seeing a significant shift in the source of innovation within many of my global clients. What was the shift? Rather than pursuing an innovation pathway in which their internal R&D or leadership teams were always the origin of most new product and…

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