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Prediction

The next generation doesn't use cash at all

A 2014 future call revisited in Jim Carroll's 2026 Financial Services & Banking Trends Scorecard.

The next generation doesn't use cash at all
trends-scorecardreceiptfinancial-services-and-bankingoriginal-year-2014
Publish Date2026-09-18
Updated Date2026-09-18
Outcomehit

The original call

Original year: 2014

2026 assessment

Scorecard verdict: Hit

Hit on the generational behavior. A decade later, the cash-free young adult is the norm, not the novelty — they live on tap-to-pay, on Venmo-style transfers, on cards and phones, and many of them genuinely never carry bills. The directional call — that the next generation would abandon physical money — was right on the money. (Pun fully intended.)

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