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Prediction

The smartphone becomes the new credit card

A 2012 future call revisited in Jim Carroll's 2026 Financial Services & Banking Trends Scorecard.

The smartphone becomes the new credit card
trends-scorecardreceiptfinancial-services-and-bankingoriginal-year-2012
Publish Date2026-09-18
Updated Date2026-09-18
Outcomehit

The original call

Original year: 2012

2026 assessment

Scorecard verdict: Hit

Hit. This was two years before Apple Pay even launched. Today the phone is the wallet — tap to pay, QR codes, peer-to-peer transfers, and a whole generation that taps a watch at the register. The “second reinvention of cash” I described in 2012 is simply how money moves now. I also said no single player would “win” the space in 2012 because the infrastructure build was too big. That caution aged well too.

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