← Predictions
Prediction

Apple killed the cash register, and mobile is eating retail

A 2015 future call revisited in Jim Carroll's 2026 Retail & Consumer Trends Scorecard.

Apple killed the cash register, and mobile is eating retail
trends-scorecardreceiptretail-and-consumeroriginal-year-2015
Publish Date2026-09-18
Updated Date2026-09-18
Outcomehit

The original call

Original year: 2015

2026 assessment

Scorecard verdict: Hit

Hit. Tap-to-pay, the phone-as-wallet, the associate checking you out on a handheld anywhere in the store, the cashier-less format — all mainstream by 2026. The plastic card isn’t fully dead, but it is increasingly the backup, not the default, and a huge share of the developed world now treats the phone as the primary way to pay. The direction of travel was called correctly more than a decade out.

Connected knowledge

Industries

Connected knowledge

Domains

Connected knowledge

Scorecard

Connected knowledge

Sources

CONNECTED KNOWLEDGE

Go deeper

From Jim's archive

These are the source records currently attached directly to this knowledge object. Concept-lineage and collection pages can provide a wider historical trail.